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The Laredo Group, Inc. Terms & Conditions

Public Training Seminars Terms & Conditions
Online Course Access Terms & Conditions


Public Training Seminars Terms & Conditions

Final Confirmation of Course Schedules, Special Advisory
Due to the need for minimum numbers of students in each course, and the occasional need to cancel courses due to low enrollment as a result of the current worldwide economic downturn: To avoid possible airline or hotel related change or cancellation fees...please DO NOT BOOK YOUR TRAVEL until 21 or less days prior to the course date(s). Laredo Group will always do everything reasonably possible to not have to cancel a course, but it does happen on rare occasion.

In the event that a course is canceled, you will be notified 22 or more days prior to the course date and you will be offered either the transfer of your registration to another course or subsequent seminar session, or a full refund of any amounts paid. If only one of multiple courses that you registered for is canceled, you will have the option of a partial refund while attending the other course(s) or a full refund to not attend any. If you are not notified of a course cancellation by 21 days prior to the course date, then you may rest assured that the course will go ahead as planned and can then confidently book your travel.

Confirmation/Payment Policy
Your payment receipt is the confirmation of your seat(s) for the seminar(s). Until payment in full is received by The Laredo Group, you are not confirmed. If payment in full is not made by credit card when registering, you may return to your Account to pay, or send a check as per the instructions, as long as payment is received by The Laredo Group within 5 business days of registration. Registrations made without payment being received within 5 business days will be canceled, with no notice required.

Note: Published class size numbers are general guidelines and actual class sizes can be larger or smaller at the option of The Laredo Group based on various factors. Any registration using a Referral Code is subject to review and cancellation for ineligible or expired use, in which case registrant will be notified and can either pay any additional amount due or a full refund of any amounts paid for canceled registrations will be offered. All Referral Code discounts are applicable only once per student in any seminar series.

Cancellation Policy
If the attendee cancels their registration more than 10 days before the date of the seminar, the amount paid for the canceled registration will be refunded less a $95 administrative fee per student. No registrations canceled within 10 days of the seminar date will be refunded however, re-booking for a future seminar will be allowed for a fee of $180 per seminar day paid.

In the unlikely event that The Laredo Group cancels any seminar(s), a full refund or an opportunity to attend an equivalent future seminar(s), at the option of the attendee, will be provided. However, The Laredo Group shall not be responsible for, or offer any monetary compensation for, any expenses incurred by the registrant or attendee (including, but not limited to, non-refundable airline tickets or change fees) due to such a cancellation.

Copyright and Intellectual Property Policy
No video or audio recording or transmission of the seminar is allowed. Each manual or handout provided is for the exclusive use of the individual student attending, and no portion of any Laredo Group manual or handout may be scanned, copied, plagiarized, reproduced or in any other way distributed or made available for use by anyone other than the individual student in attendance at the seminar(s).


Program, Pricing and other Changes
Prices, dates, locations, course content and other specifications are subject to change without notice. However, Laredo Group will make every reasonable effort to contact seminar registrants directly with any changes and, when appropriate, post changes on this website, as soon as possible.


Online Course Access, Terms & Conditions
(contact OnlineTraining@laredogroup.com with any questions)

  • Access to all Online Courses, Programs and Exams purchased is provided for 90 days from date of purchase. Each Online Course Module may be viewed only up to 5 times from the date of purchase through 90 days after the date of purchase, unless otherwise provided in a valid Corporate License. Please note that any time any Online Course Module is launched, no matter for how long or short a time, it is considered a "view" and deducted from the available remaining views.

  • Access by or viewing of any Online Courses or Exams by any person not registered and licensed to view same is expressly forbidden.

  • Any Certification Program(s) purchased allow taking of the Certification Exam an unlimited number of times through 90 days after the date of purchase (unless otherwise provided in a valid Corporate License) with your highest score counting for Certification purposes. A grade of 75 or higher on all applicable Exams is required for Certification.

  • Manuals for all paid Online Courses will be shipped via FedEx to arrive within 5 business days of receipt of payment (Continental U.S.) or 8 business days of receipt of payment (outside of the Continental U.S.). One manual per person paid will be shipped for each Online Course...additional manuals are NOT available.

  • A valid deliverable address (no P.O. Boxes) and phone number must be provided for FedEx shipment on all orders. There will be a surcharge of US$50 per manual for shipments outside of the Continental U.S.

  • Online Courses, Online Course Modules, and any and all Programs are subject to updating or any other changes without notice. Laredo Group shall have no obligation to archive or provide older or changed versions of Online Courses or Exams.

  • Laredo Group is not responsible for poor performance of Online Courses due to local Internet access or other technical issues. All Online Courses are served from the continental United States as Flash-based video files, so an adequate connection to U.S. based servers is required for best Online Course viewing.

  • All Online Course, Professional Development Program and Professional Certification orders and sales are non-cancelable and non-refundable.

  • Access to free online courses requires a valid and current e-mail address and opt-in to Laredo Group newsletter and other e-mails.

  • Referral Codes and discounts are subject to validation for currency and eligibility.

In addition to the above and any and all rights and protections provided to The Laredo Group by United States and International Copyright, Intellectual Property and other laws:

You May...
  • Gain access to Online Courses and/or Certification Programs purchased by and/or for you via www.laredogroup.com by clicking on the My Laredo Group link at the top right of the page and entering the e-mail used and password selected during your initial registration.

  • Contact us at OnlineTraining@laredogroup.com anytime (we will reply as soon as possible, usually within minutes or hours during business days) or 1-954-990-1660 (Monday through Friday, 9AM to 5PM Eastern U.S. time) with any questions or issues regarding online course access.


You May NOT...
  • Copy or distribute any Laredo Group manual or any portion thereof in any manner.

  • Allow any other person who has not paid for Online Course access to view the Online Course or manual.

  • Record, re-transmit or in any other way copy or distribute any Online Course or Online Course Module, Video, or any slide, screen capture, or portion of any Online Course or Online Course Module or manual.

  • Project or otherwise display any Online Course or Online Course Module for viewing by any person or group of persons not specifically signed up and paid for access to the given Online Course or Online Course Module; either by virtue of individual or group registration, or via a corporate license that specifically authorizes such use.

  • Access any Online Course or Online Course Module until it is fully paid for; nor receive any refund for any payments made for any Online Course, Professional Development Program or Certification Program.


 
   
Corporate Headquarters
Fort Lauderdale, Florida
The Laredo Group, Inc.
11860 West State Road 84, Suite B15
Davie, Florida 33325-3815
Tel (954) 577-5700
Fax (954) 577-5720
E-mail info@laredogroup.com
New York City Office
The Laredo Group, Inc.
Suite 23C, 23rd Floor
300 East 56th Street
New York, NY 10022-4128
Tel (212) 888-8190
Fax (212) 888-8191
E-mail nyc@laredogroup.com
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